Glossary of common terms

Setup/Page Creation

3rd Party Script: Javascript from a vendor outside of ion typically used for tracking purposes;

Asset: Creative images (i.e. logos) that can be incorporated into Ion;

Campaign: Folder in Ion where creatives are stored in- immediately below the portfolio level;

Component: Pre-built interactive elements that can be added to your Ion pages;

Container: Element into where the content is placed in;

Content Variable: Syntax used to dynamically insert content into a page or script from data that has been collected; 

Creative: Compilation of Ion pages that make up your landing experience – immediately below the campaign level;

Creative Studio: The place where you add or edit the content on your page;

Deep Links: Web address of internal pages within your creative aside from the initial landing page. Typically used to drive traffic to targeted pages within a microsite;

Dynamic Substitution: The ability to substitute elements in your Ion landing experience based on a user condition;

Fulfillment: Item that respondents receive after taking a desired action in your creative;

Global Library: Central location where content is stored and managed (i.e. images, scripts, fulfillment items, etc.);

Master Page: Template-based layout used to build creatives;

Meta Tags: Element that provides metadata about your landing page to search engines (i.e. title at the top of browser window);

Micro-Themes: On-brand style variations available within a theme that can be applied to specific elements;

Portfolio: Folders that organize your Ion campaigns – highest level of organizational structure;

Responsive Grid: Element used to define the structure of content within different screen sizes. A responsive grid is pulled into a container to add columns into which content is published; 

Sandbox: Testing area created within Ion where concepts can be tried before pushed live;

Scriptlet: A piece of custom Javascript code embedded in HTML-like JavaServer Pages (everything inside the <%@ @%> tags);

Standard Grid: Element used to define the structure of content. Grids are pulled into containers to add columns to the container into which content is published;

Tag: Unique label given to an actionable element within Ion utilized to report clicks/conversions at a given point in the Ion landing experience;

Theme: Overall look and feel for your Ion landing experiences;

Traffic Source: URL that controls/directs live traffic to your Ion landing experience;

Widget: Portable code that can add interactive design elements and interactive tools to your Ion pages (i.e. Twitter feed, Facebook like button, calendar, etc.);

Data Collection

Choice Group: Component that can be dragged into a Freestyle Form container, in order to add checkboxes and radio buttons;

Choice Set: Group of options to be used on Ion forms that can be displayed as drop-downs, list boxes, radio buttons or checkboxes. Added to Ion under Integration > Data Collection, they are comprised of choice names (as displayed on the form) and choice values (that will be saved into the ion database);

Choice Value: The data associated with a given choice set option and exported into a database;

Data Field: Designation of information to be collected from an Ion form;

Debug Email: Email sent to an Ion user (as specified) for testing purposes containing the data posted by Ion and response from the web form’s server;

Delimited File: Excel-ready (.csv) file that is sent directly to your email address with respondent data;

Endpoint URL: The web address (URL) to which respondent data is sent via web form post;

Field Mappings: Collection of data fields that will be exported within an integration;

Formatted Email: Email export with defined data fields and subject line that can be delivered immediately or at a scheduled time;

Freestyle Form: Form that can be created while editing an ion page using creative studio;

Integration: The transference of respondent data from Ion to a receiver outside of ion (i.e. Salesforce, email address, web form, etc.);

Testing/Reporting

Bubble Chart: Visual representation of traffic flowing through your Ion platform pages – with more traffic being driven through a given creative, the larger the bubble will be. With more conversions and bigger segmentation rates, the further to right and higher the bubble will be;

Capacity: Total number of unique respondents that can be stored in your Ion console;

Confidence: Level of how many creatives does Ion declares a “winner” of a given test by removing the lesser performing creatives out of rotation – typically between 85-99%;

Conversion: Visitors who complete the most important action in your Ion landing experience.  The conversion event is defined by you. Typically, for lead generation, a form submission is labeled as “mark respondent as converted.”;

Raw Data File: Global or campaign-level export that includes form data and ion core fields;

Respondents: Unique visitors to your Ion landing experience;

Respondent Funnel: Graphical representation of total, segmented, and converted respondents available at every level of reporting;

Segmentation: The first tagged action visitors make in your Ion experience;

Source & Creative Drilldown: Breakdown of respondents, segmentation, and conversion rates by portfolio, campaign, traffic source and creative;

Subsegmentation: Subsegmentation is the percentage of unique respondents that pick up a second tag;

Suspicious Clicks: Report with a list of IP addresses that may not be desired respondents;

Unsegmented: Respondents who have not been segmented (i.e. left experience without clicking tagged element);


If you have any questions, please contact us on [email protected].

Share this:

Akemi is a visual designer with over 10 years experience designing for web, mobile and other digital platforms. Her passion lies in creating thoughtfully crafted user experiences that are intuitive, accessible and highly functional. When she's not behind a screen, you'll find her in the kitchen cooking for family and friends or reading Don Norman's books.